
Mr. Jai Mulani is the Founder & CEO of IBT, a high performance BPO and technology powerhouse built on execution, scale and relentless standards.
From the ground up, he transformed IBT into one of the fastest-growing outsourcing companies in the Middle East, trusted by global enterprises for customer experience, IT outsourcing and workforce solutions.
Known for his no-excuses leadership, sharp commercial instinct and future-focused vision, Jai leads with one belief: results matter more than promises.
He continues to push IBT toward regional dominance through innovation, disciplined growth and a culture that rewards ownership and excellence.